The right message, at the right moment
Everything marketing automation should be
Campaigns that run themselves.
- Live in minutes, not months
- No code, no technical team required
- Works on every device your customers use
- Secure, reliable, and always on
How marketing automation works in Doloyal
Marketing automation sends the right message to the right customer without you remembering to do it: a thank-you after a visit, a birthday wish, a reminder when it is time to rebook, or a win-back offer to someone who has gone quiet. Messages go from your own WhatsApp Business number, with email as well.
- 1
Pick a trigger
Birthdays, a visit or purchase, a customer missing their usual gap, a membership about to end, or a booking coming up.
- 2
Write the message
Start from a template or let the AI draft it in your brand voice, then edit. Add the customer's name, their points, or a reward.
- 3
Set the audience and limits
Choose who receives it and how often, so nobody gets more messages than they want.
- 4
Track results
See who received each campaign and who came back afterwards.
Where it makes the biggest difference
Birthday campaigns
A wish and a small gift in the birthday week.
Rebooking reminders
Timed to each service's natural gap.
Win-back offers
Only for customers who have drifted, not everyone.
Announcements
A new menu, service or branch, sent to the customers who care.
Starter includes manual WhatsApp and email campaigns. Automated campaigns (birthday, win-back and follow-ups) are part of the Growth plan. WhatsApp message charges are billed by Meta directly.
One platform, every retention tool
Explore the rest of the platform — every feature works together, out of the box.
Questions, answered
Messages go from your own WhatsApp Business number, so Meta bills you at its rates. Doloyal adds nothing on top and shows your usage.
Turn More Customers Into Loyal Regulars
Grow your local business with customer retention, loyalty rewards, online bookings, memberships, and automated follow-ups — all from one simple platform.
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