Everything You Need to Keep Customers Coming Back
Manage customer relationships, loyalty, bookings, rewards, memberships, campaigns, and retention from one simple platform.
What's coming next
Features we're building right now, shaped by the businesses already using Doloyal.
AI Employees
AI team members that handle bookings, replies and follow-ups for you, day and night.
Internationally Capable
Take payments from customers anywhere in the world with Stripe, in their own currency.
Doloyal System App
Your whole Doloyal system in one desktop app for Windows and Mac: bookings, customers, loyalty and campaigns at your counter.
WhatsApp Voice Control
Run your business with a voice note on WhatsApp. Check bookings, send an offer or add points just by speaking.
Customer Management
Keep every customer profile, visit, preference, and activity organized in one place.
- Full visit and spend history
- Notes, tags and preferences
- Search any customer in seconds
Loyalty & Rewards
Create loyalty programs, points, rewards, and incentives that encourage customers to return.
- Points on every visit
- Rewards customers can redeem
- Tiers that reward your regulars
Online Bookings
Let customers discover available services, choose a time, and book appointments online.
- Live availability
- Services with time and price
- Bookings land straight in your calendar
Memberships
Create recurring membership plans and manage member activity, benefits, and payments.
- Monthly or yearly plans
- Benefits tracked per member
- Renewals you can see coming
Customer Retention
Identify inactive and at-risk customers and take action to bring them back.
- Spot who stopped visiting
- See how long since their last visit
- Win them back in one tap
Campaigns
Create targeted customer campaigns and follow-ups to increase repeat visits.
- Pick an audience by behaviour
- Send on WhatsApp
- Track who came back
AI Assistant
Use AI-powered insights to understand customer behavior and discover opportunities to improve retention.
- Ask questions in plain words
- Answers from your own data
- Suggested next steps
12 regulars haven't visited in over 5 weeks. Together they spent ₹48,200 last quarter.
Analytics
Track revenue, customers, repeat visits, bookings, loyalty activity, and business performance.
- Revenue and repeat rate
- Week-on-week trends
- One view for the whole business
Staff & Branches
Manage your team, permissions, and multiple business locations from one platform.
- Roles and permissions
- Every branch in one account
- Staff linked to their bookings
Website & Booking Pages
Create branded customer-facing pages and booking experiences connected directly to Doloyal.
- Your logo, services and hours
- A link you can share anywhere
- Connected to bookings and loyalty
Turn More Customers Into Loyal Regulars
Grow your local business with customer retention, loyalty rewards, online bookings, memberships, and automated follow-ups — all from one simple platform.
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