A loyalty program customers actually use
Everything loyalty should be
Points, tiers, and perks they love.
- Live in minutes, not months
- No code, no technical team required
- Works on every device your customers use
- Secure, reliable, and always on
How loyalty works in Doloyal
A digital loyalty program rewards customers for coming back. With Doloyal, customers earn points, visits, or spend-based credit every time you bill them, and their balance lives on their phone number. No plastic card and no app to download, and they see their progress on WhatsApp.
- 1
Choose how customers earn
Pick points per rupee, a stamp per visit, or both. Salons with mixed ticket sizes usually prefer points. Cafés and barbers often prefer visits.
- 2
Set rewards and tiers
Add rewards such as a free service or a favourite item, and optional Silver, Gold and Platinum tiers that move up automatically as customers spend.
- 3
Enroll at the counter
Staff enter the customer's phone number while billing, or customers join from a QR code or your booking page. Points are added on the spot.
- 4
Remind and redeem
Customers get their balance and how close they are to a reward. Redemption happens from the same billing screen, so nothing is tracked on paper.
Where it makes the biggest difference
Visit cards for cafés
Every 7th coffee free, tracked by phone number instead of a paper card.
Points for salons and spas
Points per rupee so a keratin client and a threading client both earn fairly.
Tiers for regulars
Gold members get a perk that occasional customers don't, which gives people a reason to move up.
Multi-branch businesses
One balance that works at every branch.
Loyalty points with up to 3 rewards are free forever for up to 150 customers. Starter allows 10 rewards and Growth unlimited rewards.
One platform, every retention tool
Explore the rest of the platform — every feature works together, out of the box.
Questions, answered
No. Points are tied to the customer's phone number, and updates arrive on WhatsApp.
Turn More Customers Into Loyal Regulars
Grow your local business with customer retention, loyalty rewards, online bookings, memberships, and automated follow-ups — all from one simple platform.
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