Guest retention for restaurants & cafés
Everything you need, nothing you don't
Visit-based rewards
Digital punch cards on WhatsApp — no app install, no friction at the counter.
Table-side upsells
Staff see each guest's tier and spend to offer the perfect upgrade or dessert.
Dormant guest rescue
AI re-engages guests who haven't visited in 60 days with a tailored offer.
Common retention challenges for restaurants & cafés
Anonymous diners
Most guests pay and leave without you knowing who they are.
Discount dependence
Aggregator discounts bring orders but not loyal guests.
Uneven weeks
Weekends are packed while Monday to Thursday stay slow.
Occasions missed
Birthdays and anniversaries are perfect reasons to visit, but nobody reminds the guest.
Restaurants grow when guests come back for the next occasion, not only the first one. Doloyal gives restaurants points-based loyalty at billing, birthday and anniversary treats, and messages that bring regulars back on quieter days.
A simple plan for your first month
- 1
Capture guests at billing
Points by phone number turn anonymous diners into known guests.
- 2
Celebrate occasions
A dessert or welcome drink offer in the birthday or anniversary week.
- 3
Fill slow days
Double points or a small treat for weekday dine-in.
- 4
Ask for reviews
Invite happy regulars to review you on Google.
The easiest way to keep restaurants & cafés customers coming back
Turn diners into regulars.
- No app download for your customers
- Works from WhatsApp, SMS, and your website
- Setup in 5 minutes with guided onboarding
- Import customers from any spreadsheet or tool
AI retention plan · 7 daysRestaurants & Cafés: quick answers
Yes — a light flow with QR-based earn and redeem works great for fast, high-volume service.
Your restaurants & cafés business, full every day
Join restaurants & cafés owners growing retention with Doloyal — free for 1 month.
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