All case studies
Café · Kolkata
HalfBaked Café
A specialty café with heavy footfall and no repeat data. Digital punch cards on WhatsApp changed everything.
3.1×
visit frequency
among active members
+29%
repeat visits
in one quarter
1,400+
members joined
via WhatsApp
“We have regulars who scan six times a week. Morning lulls are gone and our 10th-coffee-free card is pure magic.”
“We replaced our loyalty app, booking tool, and three spreadsheets with Doloyal. Retention is up 38% and my team stopped chasing customers manually.”
Meera Kulkarni
Founder, Blush Salon & Spa
“The AI flagged 40 members who were about to quit. We won back 27 of them in two weeks. That's the whole membership fee recouped, twice over.”
Rohit Verma
Owner, IronHouse Fitness
“Customers book on WhatsApp at 11pm and show up on time thanks to reminders. No-shows are down 34% since we switched.”
Aisha Kapoor
Director, Bloom Beauty Studio
“The website builder shipped a beautiful site for us in an afternoon — with booking and loyalty built in. It looks better than our old agency site.”
Nandita Bose
Founder, HalfBaked Café
“Birthday and win-back campaigns run themselves on WhatsApp. I literally open the app to check results now, not to send messages.”
Dr. Anjali Deshpande
Founder, PureCare Clinics
“Every fifth grooming visit earns a free bath, and the AI reminds owners automatically. Return visits are up 47% in a quarter.”
Sana Iyer
Owner, Tails&Co
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